About SAP Field Service Management
Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to...
Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.
BENEFITS
· Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of mobile coverage gives you true mobility
Apr 18, 2024
Version 24.04.1
BUG FIXES
• Fixed a workflow step related sync issue
Previous Versions
Here you can find the changelog of SAP Field Service Management since it was posted on our website on 2021-12-14 21:11:34.
The latest version is 24.04.1 and it was updated on 2024-04-19 19:19:18. See below the changes in each version.
SAP Field Service Management version 24.04.1
Updated At: 2024-04-18
Changes: Apr 18, 2024
Version 24.04.1
BUG FIXES
• Fixed a workflow step related sync issue
SAP Field Service Management version 24.03.0
Updated At: 2024-03-04
Changes: Mar 4, 2024
Version 24.03.0
NEW FEATURES
• Aligned warning message that is displayed before checkout with other platforms
SAP Field Service Management version 24.02.2
Updated At: 2024-02-19
Changes: Feb 19, 2024
Version 24.02.2
BUG FIXES
• Fixed a bug that broke the UDF Groups in a way that when going into an UDF group, not only the fields of this UDF Group were shown, but those of all UDF Groups
SAP Field Service Management version 10.21.1
Updated At: 2024-01-16
Changes: Jan 16, 2024
Version 10.21.1
BUG FIXES
• Fixed an issue where the app crashes when you change or add a date for any EMME (Expenses, Material, Milage, Effort) Object or sales opportunities.
SAP Field Service Management version 10.20.1
Updated At: 2023-12-18
Changes: Dec 18, 2023
Version 10.20.1
BUG FIXES
• Addressed a crash related to udf value changes
• Fixed a crash when deleting table rows in smart forms
• Resolved an issue where a udf value from the Person object gets deleted after report generation
SAP Field Service Management version 10.20.0
Updated At: 2023-12-11
Changes: Dec 11, 2023
Version 10.20.0
NEW FEATURES
• Added the ability to search by barcodes to the list of items
• The bulgarian language is now supported
SAP Field Service Management version 10.19.0
Updated At: 2023-11-15
Changes: Nov 15, 2023
Version 10.19.0
NEW FEATURES
• Use default email app to contact support
• Trigger sync when all operations which are connected to the Activity were done
• Add clientId and accountName to the data.js
SAP Field Service Management version 10.18.2
Updated At: 2023-11-07
Changes: Nov 7, 2023
Version 10.18.2
BUG FIXES
• Fixed an issue where it was no longer possible to list available items when clicking on the 'Item name' field when creating an equipment
SAP Field Service Management version 10.18.1
Updated At: 2023-10-23
Changes: Oct 23, 2023
Version 10.18.1
BUG FIXES
• Fixed a bug which led to the web containers not working
• Fixed a bug in which the default serviceCall.status from screen configuration was not taken taken over to the app
SAP Field Service Management version 10.17.0
Updated At: 2023-09-14
Changes: Sep 14, 2023
Version 10.17.0
NEW FEATURES
• Calculation Element in Smartform supports trigonometric functions like sin, cos, tan and sqrt
• Expression input validation which were set up in the smartform designer are now supported on mobile
• Screen Configuration is now available for the Address screen
Disclaimer
Official App Store Link
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